Terms and Conditions 711cu – Official Platform Usage Policy

This Terms and Conditions document ("Agreement") constitutes a legally binding agreement between you ("Member" or "User") and 711cu ("Platform", "We", or "Company"). This Agreement governs all aspects of your use of the 711cu platform, including the website, mobile app, and all services provided.

By accessing the 711cu platform, registering as a member, making any deposit, or using any of the services provided, you hereby:

• Acknowledging that you have read, understood, and agreed to be bound by all terms in this document.
• Confirming that you meet all eligibility requirements as specified.
• Agree to comply with all gaming rules and platform policies in force from time to time.
• Acknowledging that this Agreement may be updated by 711cu at any time, and that it is your responsibility to review the latest version periodically.

To be eligible to register and use the 711cu platform, you must meet all of the following requirements without exception:

• Minimum age: You must be at least 18 years of age at the time of registration. 711cu does not permit individuals under the legal age to use this platform under any circumstances.
• Legal eligibility: Use of the platform is lawful in your place of residence. You are responsible for ensuring that participation in online betting activities does not violate any laws or regulations applicable in your location.
• Legal capacity: You have full legal capacity to enter into a binding agreement and have not been declared bankrupt or restricted by any court order.
• Not an agent or company: You register and play as an individual for personal entertainment purposes, not as an agent, representative, or on behalf of any third party.

Each user is only allowed to hold one (1) account only on the 711cu platform. Registering multiple accounts under the same individual is a serious violation that may result in the closure of all associated accounts and forfeiture of all balances.

During registration and throughout the KYC (Know Your Customer) verification process, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as it appears on your official identification document
• Exact date of birth
• A valid current residential address
• An active and reachable mobile phone number
• A valid and active email address
• A copy of your identification document (MyKad, passport, or equivalent)

711cu reserves the right to request additional documents at any time for identity verification, source of funds verification, or anti-money laundering (AML) compliance purposes. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or account closure.

All financial transactions on the 711cu platform — whether deposits or withdrawals — are subject to the following conditions:

Deposit:

• Deposits must be made using a payment method registered in the same member's name. Deposits via third-party accounts or cards are not permitted.
• The 711cu platform supports a variety of deposit methods including FPX, Touch 'n Go eWallet, GrabPay, and local Malaysian bank transfers.
• Minimum and maximum deposit limits are as stated in the platform's deposit section and are subject to change from time to time without prior notice.
• 711cu is not responsible for any charges or fees imposed by banks or third-party payment providers.

Withdrawal:

• Withdrawals will only be processed to an account or payment method verified under the same member's name.
• Before the first withdrawal is processed, members must complete the full KYC verification process.
• Withdrawal processing times depend on the selected method and the outcome of security checks. In most cases, withdrawals are processed within 1 to 3 business days.
• 711cu reserves the right to hold withdrawals pending investigation if any suspicious or unusual activity is detected.
• Withdrawal fees, where applicable, will be clearly disclosed before you confirm the transaction.

711cu offers a variety of bonuses and promotions to members from time to time. All offers are subject to the specific terms stated alongside each promotion, as well as the following general conditions:

• Wagering requirement (rollover): All bonuses received must meet the minimum wagering requirements before any withdrawal is permitted. These requirements vary by bonus type and will be clearly stated in the terms of each promotion.
• Validity period: All bonuses have a validity period. Bonuses not used within the specified period will automatically expire and be forfeited.
• One active offer at a time: Members may only participate in one promotion at a time unless otherwise stated in the relevant promotion's terms.
• Prohibited misuse: Any attempt to abuse the bonus system — including but not limited to multiple account registrations, opposing-side betting, or strategies designed to guarantee profit from bonuses — is strictly prohibited.
• Right to modify: 711cu reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Ongoing promotions will not be affected by such changes.

All games available on the 711cu platform are operated in accordance with the rules established by their respective game providers and are fully adhered to by 711cu. Members agree to understand and follow the rules of each game before participating.

The following apply to all game types on the 711cu platform:

• Game results confirmed by the system are final. No appeals regarding game outcomes will be considered unless there is clear evidence of a technical system failure.
• In the event of a technical disruption during a game session, 711cu will endeavour to restore the original state. In situations where restoration is not possible, 711cu reserves the right to void the affected round and refund the wagered amount.
• Bets placed after a game has started or after the time limit set by the system will not be considered valid.
• The use of any third-party software, bots, automated scripts, or other tools to influence or manipulate gameplay is strictly prohibited and will result in immediate account closure.

The following are strictly prohibited on the 711cu platform and may result in immediate action including account closure and forfeiture of balance:

• Registration of more than one account by the same individual, including the use of another person's identity
• Using illegally obtained funds or engaging in money laundering activities
• Providing false, misleading, or incomplete information during registration or in any dealings with 711cu
• Attempting to hack, disrupt, or manipulate the systems, servers, or software of the 711cu platform
• Sharing your account with another individual or allowing others to use your account
• Engaging in any form of fraud or unauthorized collusion with other players to gain an unfair advantage
• Abusing bonus programmes, promotions, or loyalty programmes through dishonest means
• Using offensive, abusive, or threatening language in any interaction with the support team or other members

711cu reserves the right to suspend or close any member's account at any time, with or without prior notice, for reasons including but not limited to:

• Breach of any term in this document
• Confirmation that the member does not meet the specified eligibility requirements
• Activity suspected of involving fraud, money laundering, or financial crime
• Requests from relevant authorities or regulatory bodies
• Account inactivity exceeding the specified period

Members may also close their own account at any time by contacting the 711cu support team. Prior to closure, all outstanding bonus wagering requirements must be fulfilled, or the relevant bonus will be forfeited. Valid balances will be returned to the member once the verification process is complete.

Accounts inactive for 12 consecutive months may be subject to a monthly maintenance fee as specified in the platform's fee schedule. Members will be notified by email before any charges are applied.

711cu takes member privacy very seriously. All personal data collected during registration and use of the platform is handled in accordance with our comprehensive Privacy Policy. By using the 711cu platform, you agree to the collection and processing of your personal data as described in the Privacy Policy.

In summary, 711cu:

• Using 256-bit SSL encryption to protect all data in transit
• Will not sell or share members' personal information with third parties for marketing purposes without consent
• Retaining data in accordance with applicable legal and regulatory requirements
• Granting members the right to access, correct, and request deletion of their personal data

To the extent permitted by applicable law, 711cu shall not be liable for:

• Any indirect, incidental, or consequential loss or damage arising from the use of or inability to use the platform
• Service disruptions caused by factors beyond 711cu's reasonable control, including internet infrastructure failures, natural disasters, or actions by authorities
• Losses resulting from unauthorized use of your account due to your failure to keep your login credentials confidential
• Inaccuracies, errors, or omissions in platform content not caused by the negligence of 711cu

The maximum liability of 711cu to any member under any circumstances is limited to the net deposit value made by the member in the 12 months preceding the claim.

711cu reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the 711cu website.

For significant amendments, 711cu will endeavour to notify members via their registered email or in-platform notification at least 7 days before the changes take effect. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of 711cu's services, our support team is ready to assist you through various channels:

• Live Chat: Available 24 hours a day, 7 days a week directly within the 711cu platform
• Support Email: [email protected] (replied within 24 business hours)
• FAQ: Visit FAQ page for answers to the most frequently asked questions

For formal complaints, please send full details of your complaint via email, including your account number, date of incident, and a detailed description of the issue. We are committed to addressing all complaints within 5 business days.