What Is Responsible Gaming?
Responsible gaming refers to a balanced approach to enjoying betting and casino gaming activities – where entertainment remains the primary purpose, and it does not negatively impact your personal life, finances, or social relationships. At 711cu, we go beyond merely meeting legal requirements; we genuinely care about the well-being of every member who uses our platform.
Let's face this reality together: most people who play on online platforms do so purely for fun and entertainment. They set a budget, play within their means, and know when to stop. However, a small number of individuals may struggle to control their gaming habits – and it is for them that 711cu provides a range of support resources, completely free and with no conditions attached.
Signs of Problem Gambling
Identifying early signs of problem gambling is an important first step. Review the list below honestly – if you recognise yourself in several of these situations, it may be time to take action:
- Gaming with money you cannot afford to lose, such as bill payments, rent or daily essentials
- Lying to family members or friends about how much time and money you spend on gaming
- Feeling restless, irritable or anxious when unable to play
- Trying to recover losses by continuing to play (chasing losses) – this is a very serious warning sign
- Using gaming as an escape from problems, work stress or negative emotions
- Neglecting work, family, or social responsibilities due to excessive focus on gaming
- Borrowing money or selling assets to fund wagering activity
- Feeling guilty, ashamed or regretful after a gaming session but continuing anyway
Self-Assessment Test
Take a moment to answer the following questions honestly. This assessment is not meant to judge you, but to help you gain a clearer picture of your gaming habits:
1 Have you ever played longer than you originally planned?
2 Have you ever returned to play the next day to try to recover money you lost?
3 Have you ever borrowed money or sold something to fund your gaming?
4 Has your gaming activity ever caused problems in your relationships, work or finances?
5 Do you feel the need to play with increasingly larger amounts of money to achieve the same level of excitement?
6 Have you ever tried to stop playing but were unable to?
How to Use 711cu's Self-Control Tools
All self-control tools at 711cu can be accessed directly from your account settings – no need to contact customer support first. Here is a quick guide on how to use them:
Setting a Deposit Limit
Log in to your 711cu account and navigate to Account Settings → Responsible Gaming → Deposit Limit. Select a limit period (daily / weekly / monthly) and enter the maximum amount you are comfortable depositing within that period. The limit takes effect immediately and cannot be increased within 24 hours – this measure is designed to protect you from impulsive decisions.
Activating a Play Break
Go to Account Settings → Responsible Gaming → Play Break. Choose your preferred break duration: 24 hours, 72 hours, 7 days or 30 days. Your account will be locked immediately upon confirmation and you will not receive any marketing communications during that period.
Long-Term Self-Exclusion
For a longer self-exclusion, contact the 711cu support team via 24/7 Live Chat and state your request. This process is typically completed within 24 hours and covers access blocking across all 711cu platforms, including the mobile app.
| Control Tools | Available Period | How to Activate | Note |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Account Settings | Cannot be increased within 24 hours |
| Loss Limit | Daily / Weekly / Monthly | Account Settings | Takes effect immediately |
| Session Time Limit | 30 min / 1 hour / 2 hours / Custom | Account Settings | 5-minute warning before session ends |
| Play Break | 24 hours / 72 hours / 7 days / 30 days | Account Settings | Cannot be cancelled early |
| Self-Exclusion | 6 months / 1 year / Permanent | Contact Support | Processed within 24 hours |
Play Smart – Budget Management Tips
Beyond using the self-control tools, there are several good practices that can help you enjoy a more responsible and enjoyable gaming experience:
- Set a fixed entertainment budget: Treat the money set aside for gaming as an entertainment cost – just like a movie ticket or a dinner out. Never exceed this amount.
- Don't play when you're emotionally unstable: Work stress, family issues, or poor emotional states can affect your judgment. Wait until you feel calm before playing.
- Take regular breaks: Long gaming sessions without breaks can lead to decision fatigue. Aim to take at least a 15-minute break for every hour of play.
- Don't try to chase your losses: This is one of the most dangerous behaviours in gaming. Accept losses as part of the experience and stop once your limit is reached.
- Balance with other activities: Make sure gaming doesn't become your only source of entertainment or enjoyment in life. Maintain balance with other hobbies, family time, and social activities.
- Review your activity report regularly: Use the activity report feature in your 711cu account to monitor your gaming habits over time.
Child and Youth Protection
711cu takes its child protection commitment extremely seriously. Our platform is restricted to individuals aged 18 and above only. We enforce strict age verification procedures during the registration process and at the KYC verification stage.
For parents and guardians, we encourage you to:
- Do not share your 711cu account login details with anyone, including family members
- Using parental control software on devices shared with minors
- Report to 711cu if you suspect a minor is accessing this platform
- Be open about discussing gambling risks with teenagers at home